About PercPro

Here's the updated privacy notice for PERCPRO, including the additional sections on SMS and email communications:

PERCPRO, Inc. and its worldwide affiliates and subsidiaries (collectively “PERCPRO”, “us”, “we”, “our”) are committed to protecting your privacy while providing you with a positive experience on our website and in using our products and services.

This Privacy Notice (“Notice”) explains our privacy practices and provides information on how and why we collect, use, and share your personal information through our interaction with you in relation to our products and services, when you visit our websites and associated sub-domains ("Website"), when you use our desktop, IP desk phone, mobile applications, our integrated business apps or our lab solutions ("Apps") or when you use our cloud communications and collaboration solutions ("Services"). The Notice also describes choices that may be available to you regarding the use, access, deletion, and correction of your personal information.

Additional information on our personal information practices may be provided in supplemental terms and conditions, supplemental privacy statements, or notices provided prior to or at the time of data collection.

QUICK LINKS

We recommend that you read this Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Notice, then you can click on the relevant link below to jump to that section.

• How We Collect Your Personal Information
• What Personal Information We Collect
• How We Use Your Personal Information
• Cookies and Similar Technologies
• How, Why, and What Personal Information We Share With Third Parties
• How We Respect Your Privacy Rights
• How We Keep Your Personal Information Secured (Security)
• How Long We Retain Your Personal Information (Data Retention)
• International Data Transfers
• Children's Privacy
• Third-Party Sites
• Blogs and Forums
• Updates to this Notice
• Contact Us
• SMS and Email Communications

3. SMS Communications

By opting into our SMS communication program, you consent to receive messages from PERCPRO about updates, project details, invoices, and promotions. SMS opt-in consent or phone numbers for SMS purposes will not be shared with third parties and affiliates for marketing purposes,  frequency may vary, with up to 5 messages per week. Standard message and data rates may apply. To opt out, reply STOP to any message to receive a confirmation and no further messages unless you opt back in. For assistance, reply HELP or contact us at ar@percpro.com or 479-222-1769.

4. Email Communications

We may use your email address to send project updates, invoices, receipts, and with your consent, promotional offers and newsletters. You can opt out of receiving promotional emails at any time by clicking the "Unsubscribe" link included in the email or by contacting us directly.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes, to: Communicate with you; Verify your identity to prevent fraud in compliance with applicable law; Create your account; Provide you with PERCPRO Services including respond to your requests for support; Develop and improve the PERCPRO Services; Manage your order and our customer relationship; Market and advertise our Services; Perform surveys; Provide internal training and ensure quality assurance; Improve and optimize your interactions with our teams; Connect you to and optimize your experience using our Website, Apps, and Services; Provide customers dashboards and reports; Conduct fraud and threat analysis and, detect and prevent spam or unlawful or abusive activity or other violations of our Acceptable Use Policy; Monitor performance of our data centers and networks; Conduct analytics to improve PERCPRO’s Website, App and Service performance; Personalize your experience with our Websites, Apps, and Services; Comply with applicable law including those regulating call detail records; and Perform billing for our Services.

HOW, WHY, AND WHAT PERSONAL INFORMATION WE SHARE WITH THIRD PARTIES

We may share and disclose your personal information (as identified in the section What Personal Information We Collect) solely for legitimate business or legal purposes as described in this Notice and in accordance with applicable law, with the following third parties:

• PERCPRO or any of its worldwide affiliates. A list of our current group companies is available on our public filings.
• Business partners (e.g., resellers and other authorized third-party agents) to market or sell our Services;
• Service providers, contractors, vendors, or agents who operate on our behalf to: 
  • Operate, deliver, improve, and customize our Websites, Apps, and Services;
  • Provide support and technical services;
  • Send marketing and other operational communications related to our Websites, Apps, and Services;
  • Detect fraud, enforce our acceptable use policy and protect our system and network infrastructure;
  • Conduct analytics in order to improve your experience using PERCPRO Websites, Apps, and Services; and
  • Provide offers and advertisements to customers based on their interests and interactions with us.
• Any third parties as part of, or in connection with, an actual or prospective corporate business transaction, such as a sale, merger, acquisition, joint venture, financing, corporate change, reorganization, or insolvency, bankruptcy, or receivership;
• Law enforcement agencies, regulatory or governmental bodies, or other third parties in order to respond to legal process, comply with any legal obligation; protect or defend our rights, interests, or property or that of third parties; or prevent or investigate wrongdoing in connection with the Website, Apps or our Services; and/or
• Other third parties with your consent.

 Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: ar@percpro.com
• Phone: 479-222-1769
• Address: 13465 Puppy Creek, Suite 9, Springdale, AR 72762

This Privacy Policy ensures transparency in how PERCPRO LLC manages your data.